Privacy Policy

1. Data Controller

GAPS POLÍTICA I SOCIETAT, S.L.
VAT Number: B62956784
Address: Passatge Bocabella, 5, 08013 Barcelona
Phone: 93 208 25 90

2. Purposes and Legitimacy

Query Handling: To respond to User inquiries submitted through contact details. The legitimate basis for processing is User consent, as per Article 6.1(a) of the GDPR.

3. Data Retention Period

Data will be retained as long as the relationship is maintained and no deletion is requested, and in any case in compliance with legal prescription periods that may apply.

4. Data Transfers

There are no foreseen data transfers to third parties through this Website, unless expressly indicated in the corresponding information text.

In relation to service management, User data may be processed by companies that provide various services to the Controller, including but not limited to, shipping, courier services, accounting, consultancy, IT maintenance, or any other service where accessing or processing such data is essential or inevitable due to their role as Data Processor. Such processing will not be considered data transfer in any case.

5. Rights of Data Subjects

Users may exercise their rights of access, rectification, erasure, portability, and restriction or objection by sending a signed request by postal mail with the subject "Data Protection" to the address: Passatge Bocabella, 5, 08013 Barcelona, clearly indicating their contact details and enclosing a copy of their ID, or by sending a request by email with the subject "Exercise of Rights" to dpo@improve-us.com, from the same email account they provided. Users have the right to withdraw their consent and the right to lodge a complaint with the Control Authority (Spanish Data Protection Agency www.aepd.es).

It is informed that the Data Protection Officer is: Grupo Datcon Sur S.L.U., C/ Dr. Duarte Acosta 7, 1.24, 11500, El Puerto de Santa María, Cádiz, ejercicioderechos@grupodatcon.com.

6. Access and Rectification of Personal Data

The User commits to providing accurate information regarding their personal data and keeping the data provided to the Controller up to date. The User will be responsible for the accuracy of the data provided, and the Controller reserves the right to exclude any User who has provided false information from the services, without prejudice to other actions that may be taken in accordance with the law. The data provided by the User will be presumed correct, so in the event of the User sending incorrect data, the Controller declines any responsibility in case of incorrect execution or non-execution of the submission, as well as the incorrect fulfillment of the necessary administrative procedures.

7. Confidentiality

Additionally, any information exchanged between the parties, agreed to be of a confidential nature, or relating to the content of such information, will also be considered confidential. Viewing data over the internet will not constitute direct access to that data, unless explicit consent is granted by its owner